FAQ's

How will my order be delivered to me?
Your order will be safely packed and delivered to your doorstep through Leopard Courier Services. Once your order is dispatched, you will receive tracking details so you can monitor your shipment until it arrives. We ensure secure handling and timely delivery across Pakistan.

What do I need to know?
Please ensure that your delivery address and contact details are accurate at the time of placing your order. Orders are processed after confirmation and delivered via Leopard Courier Services. Delivery timelines may vary depending on your location. In case of any delays, damage, or issues with your order, please contact our support team immediately so we can assist you promptly.

How will I know if the order is placed successfully?
Once your order is placed successfully, you will receive an order confirmation via SMS or email with your order details. You can also view your order status in your account on our website. Our team will contact you if any additional information is required.

How do I check the status of my order?
After your order is confirmed, you will receive a tracking number once it is dispatched. You can use this tracking number on the Leopard Courier Services website to check the real-time status of your delivery. You may also contact our support team for assistance with your order status.

Can I cancel my order?
Yes, you may cancel your order before it has been dispatched. To request a cancellation, please contact our support team as soon as possible. Once the order has been shipped through Leopard Courier Services, it cannot be canceled.

Do you allow exchanges?
Yes, we allow exchanges in case you receive a damaged, defective, or incorrect product. Exchange requests must be reported within the specified timeframe after delivery, along with clear images of the item. All exchanges are subject to inspection and approval in accordance with our exchange policy.

What are the shipping charges?
Shipping charges vary based on your location and will be clearly displayed at checkout before you complete your order. Any applicable delivery fees are calculated automatically to ensure transparency—no hidden costs.